The Company: Mend is passionate about safeguarding the applications that power our digital world. We are a fast-growing company with a vision for building next-level application security that developers and security teams both love to use. We have offices in Boston and Tel-Aviv as well as a global workforce of remote workers. 

Our culture is open, inclusive, and engaging, and we work hard to foster a company where everyone feels valued. Mend is a company that lives by its values:

• We are passionate about excellence
• We see the world from the customer’s perspective
• We are better together

In this role, you will provide support services to Mend customers and prospects by assisting with license and source code matching resolution queries, troubleshooting and reproducing issues, devising workarounds, and escalating complex investigations to senior staff and other departments.