Mend is passionate about safeguarding the applications that power our digital world. We are a fast-growing company with a vision for building next-level application security that developers and security teams both love to use.
A Technical Support Engineer at Mend is a jack of all trades – knows the product inside out, is relentless about getting things done, an out-of-the-box thinker, a master of prioritization, and one who lives equally well on the cloud and on-premise. Support Engineers at Mend are excellent communicators, customer-centric, and contributors of knowledge. They understand the customers’ needs and deliver solutions. As a member of the worldwide support team, the Support Engineer will provide support services to Mend customers and prospects, troubleshoot, reproduce, and devise workarounds to customer issues and work closely with other departments (e.g. Engineering, QA) to resolve them.
Position location- Hybrid model- 3 days WFH and 2 days from our offices in Givatayim