Join the Mend Team!

It’s an exciting time to be at Mend.
Here, helping our people thrive lies at the heart of our culture. The people who drive our success are a global and diverse group who support each other and share a passion for safeguarding a digital world.

At Mend we are building a strong, diverse team of curious,
creative people who support each other and produce innovative software products.

Competitive Intelligence Specialist

Boston, MA, United States

The Company: Mend is passionate about safeguarding the applications that power our digital world. We are a fast-growing company with a vision for building next-level application security that developers and security teams both love to use. We have offices in Boston and Tel-Aviv as well as a global workforce of remote workers. 

Our culture is open, inclusive, and engaging, and we work hard to foster a company where everyone feels valued. Mend is a company that lives by its values:

  • We are passionate about excellence
  • We see the world from the customer perspective
  • We are better together

We are seeking a passionate competitive intelligence/field professional to support our product and sales teams. This role is an individual contributor and will function as the competitive product leader within the Mend product team.

In this role, you will be directly working with our product teams to guide roadmap decisions by developing a deep, nuanced understanding of the competition’s technical capabilities, primary GTM strategy/tactics, as well as why Mend wins or loses vs. the competition in AST competitive scenarios. You will partner internally with senior leaders across Product Groups, Sales/Pre-Sales, Enablement, and Marketing as well as externally with strategic customers to achieve these objectives and scale to a global level.

This role requires deep technical knowledge of the AST landscape, its ecosystem, development languages, and a functional understanding of actual real-world deployments, extended use-cases, and customer motivations. The ultimate goal is to uncover new opportunities, strategies and tactics to enable Mend to win against the competition.

 Location: United States (Home Office)

Responsibilities:

  • You will be required to synthesize and formulate guidance from a variety of information levels and sources (technical, business, field, external) and regularly present key takeaways to the field and to senior leadership
  • Provide a field-actionable, in-depth and ever-evolving understanding and analysis of the AST market relative to Mend solutions and capabilities
  • Provide tailored deal support (competitive surgeries & guidance), and develop a deep rapport with the field
  • You will work closely with other stakeholders and teams at Mend field leadership, sales ops, product, and marketing teams, functioning as a primary liaison for AST competition which includes development of competitive support material, building out a competitive lab, and competitive readiness plans
  • Make recommendations on sales tactics and product strategy to enable Mend to win in the market
  • Will be expected to be a self-starter with an ownership mentality

Requirements:

  • Bachelor’s degree or higher in a relevant field
  • Minimum 1 year of experience in the AST market with emphasis on SCA and SAST areas
  • Minimum of 3 years relevant work experience (Ideal candidates will have experience in at least some of the following): sales engineer/pre-sales, competitive intelligence, solution architect, product management, technical marketing, professional services, and technical support
  • Proven ability to synthesize complex technical concepts into field actionable guidance and executive summaries
  • Superior communication skills including experience presenting to senior & executive level management
  • Excellent people and project management skills to manage projects and interact/build rapport with staff, colleagues, cross-functional teams and third parties

Bonus Points:

  • Direct experience with customers (as a customer, or in a customer support or field role)
  • Hands-on experience with products (either evaluating/testing or in production)

The Benefits: Mend lives out its employee-centric culture by providing comprehensive benefits to its employees:

  • Competitive compensation
  • Affordable Health Insurances (8 plans to choose from), Dental and Vision
  • Flexible and Generous PTO
  • 401k with company match
  • Equity
  • Paid Parental Leave
  • Monthly Work from Home Allowance
  • One Time Home Office Set-up Stipend for Remote Roles
  • Monthly team social events (locally and virtually)
  • Collaborative and innovative environment
  • Leadership that supports and encourages professional growth and development

Mend is an EEO Employer.



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