It’s an exciting time to be at Mend.io.
Helping our people thrive lies at the heart of our culture. The people who drive our success are a global and diverse group who support each other and share a passion for safeguarding a digital world.
The Company: Mend is passionate about safeguarding the applications that power our digital world. We are a fast-growing company with a vision for building next-level application security that developers and security teams both love to use. We have offices in Boston and Tel Aviv as well as a global workforce of remote workers.
Our culture is open, inclusive, and engaging, and we work hard to foster a company where everyone feels valued. Mend is a company that lives by its values:
Mend is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team!
The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.
The superior candidate will demonstrate core traits of ambition, resilience in the face of adversity, genuine curiosity about customers’ business needs, strong technical orientation, and ability to custom-tailor solutions for a variety of scenarios.
In this position, you will work Monday to Friday in a hybrid model, which means you will spend two days at the office and three days working from home.