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Date: October 3, 2022
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
Weakness Type (CWE)
Permissions, Privileges, and Access ControlCWE-264
Upgrade to version rel-3_0_0-b3
|Attack Vector (AV):||NETWORK|
|Attack Complexity (AC):||LOW|
|Privileges Required (PR):||LOW|
|User Interaction (UI):||NONE|
|Access Vector (AV):||NETWORK|
|Access Complexity (AC):||LOW|