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CVE-2010-4763

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Date: March 18, 2011

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Permissions, Privileges, and Access Control

CWE-264

Top Fix

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): LOW

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): SINGLE
Confidentiality (C): PARTIAL
Integrity (I): PARTIAL
Availability (A): PARTIAL
Additional information:

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