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CVE-2017-16854

Date: December 8, 2017

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Severity Score

Related Resources (5)

https://www.debian.org/security/2017/dsa-4066
https://nvd.nist.gov/vuln/detail/CVE-2017-16854
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/
https://www.mend.io/vulnerability-database/CVE-2017-16854

Severity Score

Weakness Type (CWE)

Information Leak / Disclosure

CWE-200

CVSS v3

Base Score:
Attack Vector (AV):
Attack Complexity (AC):
Privileges Required (PR):
User Interaction (UI):
Scope (S):
Confidentiality (C): PARTIAL
Integrity (I): PARTIAL
Availability (A): PARTIAL

CVSS v2

Base Score:
Access Vector (AV):
Access Complexity (AC):
Authentication (AU):
Confidentiality (C): NONE
Integrity (I): NONE
Availability (A): HIGH
Additional information:

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