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CVE-2018-17883

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Date: April 15, 2023

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Cross-Site Scripting (XSS)

CWE-79

Top Fix

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): NONE
User Interaction (UI): REQUIRED
Scope (S): CHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): NONE

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