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CVE-2018-17883

Date: April 14, 2023

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Language: Perl

Severity Score

Related Resources (7)

https://github.com/OTRS/otrs/commit/40bbcc261a77c2f4c0383658cd99c07d577179ce
https://people.canonical.com/~ubuntu-security/cve/CVE-2018-17883
https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/
https://security-tracker.debian.org/tracker/CVE-2018-17883
https://community.otrs.com/category/release-and-security-notes-en/
https://nvd.nist.gov/vuln/detail/CVE-2018-17883
https://www.mend.io/vulnerability-database/CVE-2018-17883

Severity Score

Weakness Type (CWE)

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CWE-79

CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): NONE
User Interaction (UI): REQUIRED
Scope (S): CHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): NONE

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