CVE-2019-16375
March 19, 2020
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Related Resources (8)
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Contact UsCVSS v4
Base Score:
5.1
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
PASSIVE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
LOW
Vulnerable System Availability
NONE
Subsequent System Confidentiality
LOW
Subsequent System Integrity
LOW
Subsequent System Availability
NONE
CVSS v3
Base Score:
5.4
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
CVSS v2
Base Score:
3.5
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
Weakness Type (CWE)
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
EPSS
Base Score:
0.65
