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CVE-2019-9892

Date: May 21, 2019

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

Language: Perl

Severity Score

Related Resources (9)

http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
https://people.canonical.com/~ubuntu-security/cve/CVE-2019-9892
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://lists.debian.org/debian-lts-announce/2019/05/msg00003.html
https://nvd.nist.gov/vuln/detail/CVE-2019-9892
https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/
https://security-tracker.debian.org/tracker/CVE-2019-9892
https://www.mend.io/vulnerability-database/CVE-2019-9892

Severity Score

Weakness Type (CWE)

XML Injection (aka Blind XPath Injection)

CWE-91

CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): HIGH
Integrity (I): NONE
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): SINGLE
Confidentiality (C): PARTIAL
Integrity (I): NONE
Availability (A): NONE
Additional information:

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