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CVE-2020-1771

Date: March 27, 2020

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Language: Perl

Severity Score

Related Resources (7)

https://nvd.nist.gov/vuln/detail/CVE-2020-1771
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://otrs.com/release-notes/otrs-security-advisory-2020-08/
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://www.mend.io/vulnerability-database/CVE-2020-1771

Severity Score

Weakness Type (CWE)

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CWE-79

CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): REQUIRED
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): MEDIUM
Authentication (AU): SINGLE
Confidentiality (C): NONE
Integrity (I): PARTIAL
Availability (A): NONE
Additional information:

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