CVE-2020-1778
November 23, 2020
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Related Resources (1)
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Contact UsCVSS v4
Base Score:
2.4
Attack Vector
ADJACENT
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
PASSIVE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
LOW
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
4.1
Attack Vector
ADJACENT
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
CVSS v2
Base Score:
4
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Weakness Type (CWE)
Improper Authentication
EPSS
Base Score:
0.23
