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CVE-2020-1778

Date: November 23, 2020

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Severity Score

Related Resources (4)

https://people.canonical.com/~ubuntu-security/cve/CVE-2020-1778
https://otrs.com/release-notes/otrs-security-advisory-2020-16/
https://nvd.nist.gov/vuln/detail/CVE-2020-1778
https://www.mend.io/vulnerability-database/CVE-2020-1778

Severity Score

Weakness Type (CWE)

Authentication Issues

CWE-287

CVSS v3

Base Score:
Attack Vector (AV):
Attack Complexity (AC):
Privileges Required (PR):
User Interaction (UI):
Scope (S):
Confidentiality (C): PARTIAL
Integrity (I): NONE
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV):
Access Complexity (AC):
Authentication (AU):
Confidentiality (C): NONE
Integrity (I): LOW
Availability (A): NONE
Additional information:

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