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CVE-2021-21443

Date: July 26, 2021

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Severity Score

Related Resources (6)

https://otrs.com/release-notes/otrs-security-advisory-2021-13/
https://people.canonical.com/~ubuntu-security/cve/CVE-2021-21443
https://security-tracker.debian.org/tracker/CVE-2021-21443
https://nvd.nist.gov/vuln/detail/CVE-2021-21443
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://www.mend.io/vulnerability-database/CVE-2021-21443

Severity Score

Weakness Type (CWE)

Information Leak / Disclosure

CWE-200

Insufficient Information

NVD-CWE-noinfo

CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): NONE
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): SINGLE
Confidentiality (C): PARTIAL
Integrity (I): NONE
Availability (A): NONE
Additional information:

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