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Date: August 30, 2021

Insufficient sanitization / filtering allows for arbitrary JavaScript Injection in Mautic using the bounce management callback function. The values submitted in the "error" and "error_related_to" parameters of the POST request of the bounce management callback will be permanently stored and executed once the details page of an affected lead is opened by a Mautic user. An attacker with access to the bounce management callback function (identified with the Mailjet webhook, but it is assumed this will work uniformly across all kinds of webhooks) can inject arbitrary JavaScript Code into the "error" and "error_related_to" parameters of the POST request (POST /mailer/<product / webhook>/callback). It is noted that there is no authentication needed to access this function. The JavaScript Code is stored permanently in the web application and executed every time an authenticated user views the details page of a single contact / lead in Mautic. This means, arbitrary code can be executed to, e.g., steal or tamper with information.

Language: PHP

Severity Score

Severity Score

Weakness Type (CWE)

Cross-Site Scripting (XSS)


Top Fix


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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): NONE
User Interaction (UI): REQUIRED
Scope (S): CHANGED
Confidentiality (C): LOW
Integrity (I): LOW
Availability (A): NONE


Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): MEDIUM
Authentication (AU): NONE
Confidentiality (C): NONE
Integrity (I): PARTIAL
Availability (A): NONE
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