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CVE-2025-48388
May 29, 2025
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.178
Fix Suggestion:
Update to version 1.8.178
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CVSS v4
Base Score:
7
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
HIGH
User Interaction
NONE
Vulnerable System Confidentiality
HIGH
Vulnerable System Integrity
LOW
Vulnerable System Availability
LOW
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
6.5
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
NONE
Weakness Type (CWE)
Improper Neutralization of CRLF Sequences ('CRLF Injection')
Use of Externally-Controlled Format String
EPSS
Base Score:
0.26