CVE-2025-48389
May 29, 2025
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.178Fix Suggestion:
Update to version 1.8.178Related ResourcesĀ (2)
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Contact UsCVSS v4
Base Score:
8.6
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
HIGH
User Interaction
NONE
Vulnerable System Confidentiality
HIGH
Vulnerable System Integrity
HIGH
Vulnerable System Availability
LOW
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
7.2
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Weakness Type (CWE)
Deserialization of Untrusted Data
EPSS
Base Score:
2.65