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CVE-2025-48473

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Date: May 29, 2025

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.

Severity Score

Severity Score

Weakness Type (CWE)

Incorrect Authorization

CWE-863

Top Fix

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Upgrade Version

Upgrade to version https://github.com/freescout-help-desk/freescout.git - 1.8.179

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): LOW
Integrity (I): NONE
Availability (A): NONE

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