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CVE-2025-48474

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Date: May 29, 2025

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

Severity Score

Severity Score

Weakness Type (CWE)

Incorrect Authorization

CWE-863

Top Fix

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Upgrade Version

Upgrade to version https://github.com/freescout-help-desk/freescout.git - 1.8.180

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): LOW
User Interaction (UI): NONE
Scope (S): UNCHANGED
Confidentiality (C): HIGH
Integrity (I): HIGH
Availability (A): NONE

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