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CVE-2025-48474
May 29, 2025
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.180
Fix Suggestion:
Update to version 1.8.180
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CVSS v4
Base Score:
5.3
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
NONE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
NONE
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
8.1
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
NONE
Weakness Type (CWE)
Incorrect Authorization
EPSS
Base Score:
0.07