Vulnerability DatabaseCVE-2018-14593
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CVE-2018-14593
Published:August 03, 2018
Updated:September 21, 2026
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Related Resources (4)
https://security-tracker.debian.org/tracker/CVE-2018-14593
https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html
https://www.debian.org/security/2018/dsa-4317
https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de
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CVSS v4
Base Score:
8.7
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
NONE
Vulnerable System Confidentiality
HIGH
Vulnerable System Integrity
HIGH
Vulnerable System Availability
HIGH
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
8.8
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
EPSS
Base Score:
1.59