Vulnerability DatabaseCVE-2026-111676
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CVE-2026-111676
Published:October 16, 2026
Updated:October 22, 2026
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Related Resources (7)
https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374
https://github.com/faveosuite/faveo-helpdesk
https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/111xxx/CVE-2026-111676.json
https://nvd.nist.gov/vuln/detail/CVE-2026-111676
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CVSS v4
Base Score:
5.3
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
NONE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
NONE
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
4.3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Weakness Type (CWE)
Authorization Bypass Through User-Controlled Key
CWE-639
EPSS
Base Score:
0.25