CVE-2026-40570
Published:April 21, 2026
Updated:April 23, 2026
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the "load_customer_info" action in "POST /conversation/ajax" returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.213Fix Suggestion:
Update to version 1.8.213Related Resources (3)
Do you need more information?
Contact UsCVSS v4
Base Score:
5.7
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
NONE
Vulnerable System Confidentiality
HIGH
Vulnerable System Integrity
NONE
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
Exploit Maturity
POC
CVSS v3
Base Score:
6.5
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
