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CVE-2026-85743
Published:November 06, 2026
Updated:November 11, 2026
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.3.6 <1.8.230
Fix Suggestion:
Update to version 1.8.230
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CVSS v4
Base Score:
8.4
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
HIGH
User Interaction
NONE
Vulnerable System Confidentiality
HIGH
Vulnerable System Integrity
LOW
Vulnerable System Availability
LOW
Subsequent System Confidentiality
HIGH
Subsequent System Integrity
LOW
Subsequent System Availability
LOW
CVSS v3
Base Score:
8.2
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
CHANGED
Confidentiality
HIGH
Integrity
LOW
Availability
LOW
Weakness Type (CWE)
Server-Side Request Forgery
EPSS
Base Score:
0.26